Zone Manager - Clinical Operations (Statewide)
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- Ambulance Service of NSW
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- REQ79697 Requisition #
Position Classification: Operational Mgr Lvl 3
Remuneration: $129,954 pa - $148,149 pa
Hours Per Week: 38
Requisition ID: REQ79697
Applications Close: Sunday 16 December 2018
This advertisement is intended for current NSW Ambulance employees.
Employee's currently undertaking an ECP or ICP consolidation period are eligible to apply however will need to complete all training and return of service obligations before accepting a Zone Manager role.
Casual NSW Ambulance employees are not eligible to apply.
About Us: http://www.ambulance.nsw.gov.au/about-us.html
The advertisement is aimed at filling a number of permanent vacancies. It will also serve to create a pool of successful applicants for temporary vacancies (up to 12 months) and short term relief periods (up to 13 weeks) to cover secondments, annual leave and other types of leave as they arise.
The Zone Manager is responsible for the staff and operations of a Zone, typically managing over 100 staff and a budget starting at $10m.
- Lead and direct all Ambulance operations within your zone, ensuring the highest levels of service are delivered;
- Lead, coach and develop your staff including volunteers, on all aspects of Ambulance operations;
- Assist in the development of strategies and programs to improve the operational efficiency of your zone, through astute financial and operational management, and the adoption of global best practice methodologies;
- Collaborate closely with your peers and partners to maintain strong relationships with external stakeholders such as local health districts, emergency services and community groups;
- Maintain a responsive, future focused and contemporary organisational culture which supports staff to deliver true excellence in patient care;
- Critical to your success will be your ability to lead, motivate and inspire your team to be the very best within a highly challenging and demanding environment.
Employment Conditions:
- The successful applicant will be appointed under the terms and conditions of the Operational Ambulance Managers (State) Award and will be required to enter into the annual Performance Development Program.
- The successful applicant may be required to undertake duties at the other locations should the need arise.
- Appointment to this position is subject to a satisfactory conduct and services check, which includes referee/supervisor check, a review of National Criminal Record Check, review of Service Check Register, a review of sick leave, ability to undertake full duties of the position and clearance from the Legal, Regulatory & Professional Standards Unit.
- The successful applicant will be responsible to the Deputy Director Clinical Operations for the management and supervision of a designated zone.
- NSW Ambulance accommodation and travel costs may be provided if deemed appropriate depending on where the applicant resides relative to the posting.
- An eligibility list will be established for future vacancies including temporary and relief positions.
- No entitlement to Transferred Employee Benefits (TEB).
Please apply with the following:
- Current CV (up to 4 pages)
- A letter that expresses your interest in this position and a response to the following questions (up to 2 pages in total):
- Describe an example of where you have led a team in an emergency service environment which delivered outstanding customer experience.
- What were the key challenges and how did you ensure that your team was aligned to the overall delivery strategy?
It is the responsibility of all staff to report and respond appropriately to any instances or perceptions of bullying. Managers are required to implement actions that either prevent or minimise the risk of unacceptable behaviours, ensuring unacceptable behaviours such as bullying, harassment and victimisation are identified as early as possible and responded to and effectively managed.
NSW Ambulance is committed to achieving a diverse workforce and strongly encourages applications from women, Aboriginal people, people from culturally diverse backgrounds, refugees, people of diverse genders and sexuality, and people with disability.
If you are an Aboriginal person and wish to obtain more information about applying for a role within NSW Ambulance, please contact our Aboriginal Employment Coordinator, Callista Bryan, on 02 9320 7644 or callista.bryan@health.nsw.gov.au.
If you wish to discuss any accessibility requirements in relation to your application, please contact our Diversity and Culture Advisor, Joe Wasuruj, on 02 9320 7339 or joe.wasuruj@health.nsw.gov.au.
